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Disability Equality Training

I am a Disability Equality and Awareness course author and experienced trainer. I have decades of lived and direct corporate management experience, Level 2 Certificates in Inclusion and Diversity and Safeguarding.

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Accessible Aviation Consulting

I am an experienced traveller, aviation geek and I learnt to fly with scholarship in 2012. I am an accessible aviation consultant and have had many accessible aviation articles published by industry leaders.

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Online Executive Coaching

I will work as your coach to listen well, ask the powerful questions with compassion, be an accountability partner, and facilitate learning to empower. I take my work very seriously and I am also a big believer in playfulness and humour.

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Established in 2017

Pursuing accessible aviation for all

Welcome to Rocket Girl Coaching

Rocket Girl Coaching is a UK based consultancy founded by Mary Doyle. My life and work is dedicated to personal and organisational development to improve inclusion and understanding in society through coaching, consultancy and disability equality training.   

My clients include everyone from multinational corporations to charities, from individual executives to marginalised communities. I believe coaching should be accessible to all, including people from lower incomes, which often includes disabled people.

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Core Principles

My Values

No matter the client, I always work with the same core values, to help you in the best way I can.

01

INCLUSION

We leave no one behind, we’ll work as a team.

02

HUMANITY

Celebrate and rock our differences. Nobody wins, unless everybody wins.

03

KINDNESS

Doing everything with heart. And fun, it’s a tough world and humour helps.

04

TRUST

Respecting the truth and collaborating in safety.

My Expertise

What I Can Offer You

I have a wealth of experience from which I am able to offer my coaching and consultation services.

Disability Equality Training

Disability Equality Training

I am a Disability Equality and Awareness course author and experienced trainer. I have decades of lived and direct corporate management experience, Level 4 Certificates in Inclusion and Diversity and Safeguarding.

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Accessible Aviation Consulting

Accessible Aviation Consulting

I am an experienced traveller, aviation geek and I learnt to fly with a scholarship in 2012. I am an accessible aviation consultant, trainer and author of aviation articles published by industry leaders.

Find Out More
Online Executive Coaching

Online Executive Coaching

I will work as your coach to listen well, ask the powerful questions with compassion, be an accountability partner, and facilitate learning to empower. I take my work very seriously and I am also a big believer in playfulness and humour.

Find Out More

Testimonials

What My Clients Say

See what my many awesome clients say about my work, click on them for more details.

See Who I Have Worked With

My Clients

Seth Miller APEX - Last week Maryann, we spent a good amount of time talking about the IATA Global Accessibility Symposium and a little bit about United Airlines making some changes to it's app that are focussed on it's visually impaired customers. And this week continuing that trend we've got Mary Doyle on the show as our guest, she's an accessible aviation consultant and disability equality trainer and also an accredited online coach.

Maryann Simson APEX - That's right, Mary is a lovely and very talented, accomplished lady, she was named one of Britain's most influential disabled people on the Disability Power 100 List in both 2018 and 2020. She is also a nominee for Positive Role Model for the National Diversity Awards for 2020, with lots of accomplishments under her belt. She has just launched a new aviation training course together with the Queen Elizabeth Foundation here in the UK and she's here to tell us a little bit more about that now. Hi Mary! Welcome to the show!

Mary Doyle - Hi Maryann, hi Seth!

Seth Miller APEX - Congratulations on that launch Mary! Tell us exactly what Disability Equity Training for Aviation is and why it really matters?

Mary Doyle - This is an online and instructor led course which is very interactive, it's full of chat, discussions, videos of very highly topical content. The content is created in line with the UK Disabled People’s Movement and the UN Convention on the Rights of Persons with Disabilities. At its core are the principles of securing equal rights for all disabled people. We recognise that the problem is one of social discrimination and we use insight from 100’s of passengers, that QEF have interviewed and surveyed regarding their journey by air to help affect our attendees behaviours and actions. Such courses must be designed by disabled people or people with lived experience, must be given and delivered by experienced disabled trainers and are very participatory and action oriented, which makes it a lot more interesting and it's not a lecture.

We are not about making non-disabled people feel guilty or giving any people a hard time. We seek to increase attendees' understanding of disabled people, our rights, and to comply with accessible aviation laws.

Maryann Simson APEX - You're working together with QEF (Queen Elizabeth Foundation) to deliver the course. What makes them such the perfect partner for you?

Mary Doyle - I've been planning on this course for many years, based on my knowledge and experience as a regular traveller, a disabled person and as an engineering manager in a worldwide corporate. I have approached this as a business problem and we believe our new course is part of the business solution for Accessible Aviation. It meets the needs of our colleagues and is also to support the economic recovery of aviation by creating confident customers. QEF have been at the forefront of accessible aviation for over a decade, and my colleagues at QEF, including Graham Race, are just awesome people and I'm super happy to be working with them. They have already created things like the MERU travel seat for disabled children which goes in the cabin, they already have the TRYB4UFLY cabin service where disabled people can trial being in the cabin before taking an actual flight and also have accredited courses professionals in aviation.

Seth Miller APEX - Can you give us some examples of what the course modules are and who might want to participate?

Mary Doyle - This online course is divided into 3 Modules.
Module 1, we define disability, share the history of disabled people and cover equality in aviation legislation.
In Module 2, after virtual in flight meal, we examine the Social Model of Disability, the barriers that disable people, from language to discrimination, and stereotypes.
In Module 3, we’ll discuss the impact of recent global events on disability equality, examine the main categories of impairment and will then work through them to give people on practice how best to interact at the airport or onboard.After the course we will send you 26 multiple choice questions to test your knowledge. And I can assure you that every student will be ready and smash that test!It is suitable for managers, supervisors, people in service planning/delivery and people who are customer facing, employees who work in aviation and need to be compliant. It is also suitable for those required to update their knowledge around disability equality in an ever changing environment. We assume participants do have operational knowledge.

Maryann Simson APEX - Great, it sounds like it's good for a lot of people.  Mary, what would the learning outcomes from taking the course be? And if someone who took the course wanted to further their education could they do that as well?

Mary Doyle - Yes! There is always opportunity to learn more! The learning outcomes from this course are:
To understand disability from disabled people's perspective.
Make you aware of the equality laws and best practices in aviation in the UK, in Europe and beyond.
And to know why equality matters in aviation.
To recognise the barriers that people experience and more importantly the positive behaviours and actions people can take in removing and preventing barriers to ensure all disabled people can live, work and participate in life as equal citizens, which is super important to me.
And we also teach you additional customer service skills to totally give you an all round excellent experience for your customers.

Seth Miller APEX - Congrats again Mary, it sounds really news. What does this mean for you personally?

Mary Doyle - This has been a goal of mine for a long time as an aviation geek and to educate people to look at disability from different perspectives, and show them how they have the power themselves to make a very real difference in building a more inclusive world, fills my heart with joy and hope for the future especially in the current situation where we need it more than ever. Being a disability ally has never been more important. Thank you!

Maryann Simson APEX - Amazing, thank you so much Mary, for those of you watching you can visit https://qef.org.uk/askfirst if you want to learn more about the course and we hope you will do that.

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